Frequently Asked Questions

Most projects are completed in 2–4 weeks from kickoff. Larger or more complex sites may take longer. We'll give you a clear timeline during your consultation so there are no surprises.

We can work with whatever you have. If you have existing text, photos, and branding, we'll integrate them beautifully into the design. If you're starting from scratch, we can guide you on what to write or recommend a copywriter we trust.

Additional pages can be added to your design package at a reasonable cost. We'll discuss your exact needs during the consultation and provide a custom quote. Most small-to-medium business sites fit comfortably within 5–10 pages.

Absolutely. Every site we build is fully responsive and tested on phones, tablets, and desktops. With over 60% of web traffic coming from mobile devices, this isn't optional — it's foundational.

Yes. We regularly work with businesses that have outgrown their current site. We'll audit what you have, keep what works, and rebuild the rest. Your existing domain, content, and SEO rankings are preserved through the transition.

Yes, 100%. The design and content are yours. If you ever decide to leave, we'll provide all your files, and you're free to host them wherever you'd like. No lock-in, no hostage situations.

All of our servers are located in Canadian data centres. As a 100% Canadian-owned company, we're committed to keeping all data within Canada. This ensures compliance with Canadian privacy laws including PIPEDA and provides faster load times for Canadian visitors.

Our hosting plan includes: Canadian server hosting with 99.9% uptime, SSL certificate, daily automated backups, security monitoring and patches, performance optimization, up to 2 content updates per month, and priority email and phone support. Everything you need, nothing you don't.

Our monitoring systems detect issues within minutes, and our team responds immediately. Most issues are resolved before you even notice. In the rare event of extended downtime, we'll keep you informed every step of the way and work until it's resolved.

Yes. Our hosting is month-to-month with no long-term contracts. If you decide to move on, just give us 30 days' notice and we'll help you transition smoothly, including providing all your files and assisting with the migration.

We can help you register and configure your domain, though the domain registration fee (typically $15–$20/year for a .ca domain) is separate from our hosting. We recommend registering the domain in your name so you always maintain full ownership.

We recommend both for the best experience — our design and hosting work seamlessly together, and the ongoing support ensures your site stays current and secure. However, we can discuss options during your consultation based on your specific situation.

We work with small-to-medium businesses across Canada — from bakeries and law firms to fitness studios and real estate agencies. If you need a professional web presence and value personal service, we're a great fit. Check out our portfolio for examples.

Easy — book a free consultation. We'll chat about your business, your goals, and what you need. From there, we'll put together a proposal with a clear timeline and price. No pressure, no obligations.